Delivering Hospitality and Leadership/Management training to the community for the last 18 years!


BSB51918 – Diploma of Leadership and Management


Why do you need the Diploma of Leadership and Management?

Are you looking for useful, practical Leadership and Management growth?

You may be an industry professional i.e., a doctor, solicitor, IT specialist, teacher or tradesman. While you may be good at your profession, how skilled are you at managing your daily work schedule? Your future projects? At leading your team?

The Diploma of Leadership and Management program is for anyone that wants to empower themselves to become excellent 21st century managers of both themselves and the people they lead.

Remember – we all find ourselves as managers by default!!

This program is for you – that person who wants to advance their career by becoming a more adept and fine-tuned manager.

 How does the Diploma of Leadership and Management add value to your life?

  • Nationally-recognized diploma

  • Customised training for your specific needs

  • Fully self-paced

  • Career pathing your advancement

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What are the prerequisites of the Diploma of Leadership and Management?

  • Our experts will perform a comprehensive assessment on your literacy, language and numeracy.

  • We will guide you in obtaining any further requirements if needed.


What is the delivery mode of the Diploma of Leadership and Management?

  • Online delivery

  • Mentor/coach support

  • On-the-job projects

  • Tele-support

  • All learning resources provided (no extra charges)

How long does it take to complete the Diploma of Leadership and Management?

  • Six months to three years

  • With Recognition of Prior Learning (RPL) of your current skills and experience, the qualification can be completed in as little as six months!

  • Nominal period is up to three years.

(Please note: Program is directly linked to demonstrating your competency as a manager.) 

When can I start the Diploma of Leadership and Management?

  • Entry and completion are at your choosing.

  • Why wait? Mentors are here to help you start the diploma today!


How will I be supported in the Diploma of Leadership and Management?

  • Our staff of industry-expert assessors, trainers and facilitators will help you succeed.

  • An assigned, experienced mentor will guide you throughout the program.

  • Up-to-date resources and workbooks provided.


What units will I be trained in for the Diploma of Leadership and Management?

  • Diploma includes 12 units of competency

    • 4 Core units

      • BSBLDR511        Develop and use emotional intelligence

      • BSBLDR502        Lead and manage effective workplace relationships

      • BSBMGT517      Manage operational plan

      • BSBWOR502      Lead and manage team effectiveness

    • 8 Elective units

4 elective units must be selected from Group A

Up to 4 may be additional units from Group A or Group B

Group A

  • BSBCUS501        Manage quality customer service

  • BSBFIM501        Manage budgets and financial plans

  • BSBHRM405      Support the recruitment, selection and induction of staff

  • BSBLDR513        Communicate with influence

  • BSBMGT502      Manage people performance

  • BSBMGT516      Facilitate continuous improvement

  • BSBRSK501        Manage risk

  • BSBWHS501      Ensure a safe workplace

  • BSBWOR501      Manage personal work priorities and professional development

                        Group B

  • BSBADM502      Manage meetings

  • BSBLED501         Develop a workplace learning environment

  • BSBMKG507      Interpret market trends and developments

  • BSBSLS501         Develop a sales plan


How will I be assessed for Diploma of Leadership and Management completion?

  • Workbooks with written questions and answers

  • Phone assessment (can include Skype or WhatsApp)

  • Project work which can include research on current workplace management concerns

  • Case studies

  • Observation/demonstration through role plays and simulated scenario assessments

  • NO EXAMS!!

Fees & Charges:

  • $350 Up-front Student Administration Fee

  • $150 per unit to be paid prior to commencement of each unit – for fee for service (individual fee paying participants)

  • $125 per unit to be paid prior to commencement of each unit – for Recognition of Prior Learning (RPL)


Withdrawals and Refunds

Please note that if withdrawn from your course after the JCE Positive Outcomes invoice due date, you will be liable for payment of the fees even if you have not attended classes or completed any work.

The Student Administration Fee may be refunded under the following circumstances.

  • If a participant withdraws from the study course due to extended illness supported by a medical certificate

  • If a participant has experienced extenuating circumstances (as per JCE Positive Outcomes policy) that prevents the student from continuing study with JCE Positive Outcomes

  • If negotiated with JCE Positive Outcomes on an individual basis and received approval

All requests for refund of fees needs to be made in writing and emailed to

The above is in keeping with our RTO’s present refund terms and conditions policy.

CALL US NOW  ACT 6258 0033

Ask for Nicole or Edward